PSC Holds the First Philippine Services Conference

  • RESPONSIVE AND RESPONSIBLE YOUNG LEADERS

    By: Ramon R. del Rosario Jr.

    In an article written for the 2017 World Economic Forum, Alberto Alemanno, founder and director of the Italy-based nonprofit civic start-up The Good Lobby, stated that “In a world characterized by epic political, social and technological transformations, there has never been a greater need for responsive and responsible leaders.” He defines such leaders as having 10 personal qualities that he asserts are all too often deficient among our leaders, including compassion, emotional intelligence, integrity, openness, fairness, inclusiveness, competence, respect for evidence, consistency and sobriety.

    When we launched the Ramon V. del Rosario Siklab Awards in 2018, this need to promote responsive and responsible leadership among our youth was a key consideration. Marking my father’s 100th birth anniversary, the De La Salle University Ramon V. del Rosario College of Business and the Phinma Group, with support from Junior Chamber International Manila, set up the Siklab Awards to honor young Filipinos who have embraced nation-building as a mission and passion. Our initial search generated close to a hundred nominations who were screened down to 12 finalists, until finally, on the awards night on July 25, 2019, five young Filipinos were honored as the first Ramon V. del Rosario Siklab awardees: Clarissa Delgado, Melissa Yeung Yap, JB Tan, Edgar Elago and Gary Ayuste.

    READ MORE >

  • DIGITAL FINANCE IS FOR EVERYONE

    By: Anthony Thomas

    The COVID-19 crisis has consumed us. While a lot of it is out of our control, how we are able to respond and help others through this will define us.

    A few of us have spent the last five years pushing consumers and businesses to shift to digital, and the last couple of months have accelerated this move more than ever before.

    READ MORE >

  • REIMAGINING EDUCATION

    By: Chito Salazar

    During this pandemic, business and industry are busy remaking themselves. However, all the reimagining going on in education just isn’t reimagining enough. Rather, we are only looking at incremental changes given spatial limitations. We are essentially reinterpreting the wise man on a platform, delivering a lecture to students arranged in rows and columns, albeit now online through a learning management system.

    We are essentially asking how do we deliver the same 21 units over 18 weeks in a term, but over a compressed period. Or, we are finding new ways for students to still obtain their elementary, high school, or college diplomas. And, we still structure education into units, subjects, courses, and degrees.

    READ MORE >

  • GOING DIGITAL

    By: Guillermo M. Luz

    If there’s one thing that COVID-19 taught us, it’s that we are going to have to move to a much more digitally enabled world in the future. Over these last two months of enhanced community quarantine (a.k.a. lockdown), many of us have had to use more technology and digital services than ever before. From work meetings to communicating with family, ordering supplies, reading news, social media, and entertainment, digital use is up. This may have covered only a fraction of the population, but it’s a trend which is bound to rise.

    By all accounts, this trend will continue. As we transition from enhanced community quarantine to modified enhanced community quarantine to general community quarantine to modified general community quarantine to new normal (and to every new stage in between), this transition will take time, effectively locking parts of the population down. And even when things open up, in reality they won’t be that open. A vaccine seems a bit off into the future, and this coronavirus may end up recurring like a seasonal flu.

    READ MORE >

  • CONSULT OUR FOREMOST WORK-FROM-HOME EXPERTS

    By: Peter Angelo V. Perfecto

    This is a shoutout to the women who have been the reason why many men in the business community thrive—to our lifetime partners who manage our homes even when they run their own businesses or are employed. These are our spouses who make that pivotal difference when it counts the most.

    I am by no measure close to our many captains of industry in the success they have achieved. I have had the opportunity to work closely with them, though, as executive director of Makati Business Club, as one of the lead staffers of the Apec Business Advisory Council, as ExCom member of the Bishops-Businessmen’s Conference for Human Development, as executive director of Philippine Business for Education, as executive director of Amnesty International Pilipinas when we pursued our Business and Human Rights program and, today, as VP-director for public affairs of the Phinma Group of Companies. And, guess what? They never fail to acknowledge the essential significance of their spouses in achieving their dreams and in continuing to pursue their even higher aspirations.

    READ MORE >

  • A PROMISE TO KEEP DREAMING BETTER

    By: Cesar V. Purisima

    Former secretary of tourism Ramon “Mon” Jimenez Jr. was a titan of the Philippine advertising industry, a highly esteemed and successful Cabinet secretary, and a great friend and colleague to many. Above all, he was a loving and faithful husband to Abby whom he now joins in heaven, and a doting father to his daughters Nina and Sassa, as well as to his dogs.

    I first met Mon at Better Dog, a behavioral school for dogs. Mon was an absolute joy to be around; he had a way with people (and dogs) that showed how a heart could be filled with so much love for others.

    READ MORE >

  • LAUNCHING THE ARK

    By: Edilberto C. de Jesus

    Business leaders have stepped up in their individual and corporate capacity in the campaign against COVID-19. They responded quickly to cushion the enhanced community quarantine (ECQ) impact on their employees, including contractuals compensated on a no-work-no-pay basis, suppliers, and customers. Acutely sensitive to business and economic signals, they recognized the resumption of “normal” life as urgent and began dealing more directly with the pandemic.

    As RFM president and CEO, founder of Go Negosyo, and presidential adviser for entrepreneurship, Secretary Joey Concepcion, wearing both corporate and government hats, has emerged as the leading advocate for the relaxation of lockdown restrictions. He represented 60 other business leaders in recommending the selective reopening of malls, restaurants, and other commercial establishments, as well as the provision of some public transport services, provided that every enterprise practiced social distance and health security precautions.

    READ MORE >

  • RESPONSIVE AND RESPONSIBLE YOUNG LEADERS
  • DIGITAL FINANCE IS FOR EVERYONE
  • REIMAGINING EDUCATION
  • GOING DIGITAL
  • CONSULT OUR FOREMOST WORK-FROM-HOME EXPERTS
  • A PROMISE TO KEEP DREAMING BETTER
  • LAUNCHING THE ARK
PSC Holds the  First Philippine Services Conference

img_9426

Figure 1. Philippine Services Coalition Co-Chair Doris Magsaysay-Ho delivers the opening remarks for the event

October 4 – Industry experts, business executives, and leaders from key services subsectors came together in the first Philippine Services Conference and Roundtable Discussion held at the Makati Diamond Residences, Makati City. The conference is the first major event of the revitalized Philippine Services Coalition (PSC), the leading services organization designed to act as the voice of the country’s dynamic services sector and represent the industry’s diverse interests in relevant trade in services and policy issues.

With the theme “Creating Synergies and Value for Global Participation,” dialogues were held among the key stakeholders to surface the issues and challenges faced by the industry in the context of ongoing regional trade initiatives, such as the ASEAN Economic Community, Trans-Pacific Partnership, and Free Trade Area of the Asia-Pacific (explored by Asia-Pacific Economic Cooperation).

Status of the Philippine services industry and outline of strategies to improve the sector

img_9435

Figure 2. DTI Assistant Secretary Rafaelita Aldaba talks about the Philippine services economy

Representatives from the government, local and international services industries, and trade experts shared their knowledge in the substantive sessions.  For the first session, “Assessing the Growth Environment for the Services Sector”, Department of Trade and Industry Assistant Secretary Rafaelita Aldaba and Dr. Cielito F. Habito, Chief-of-Party for USAID’s Trade-Related Development Project talked about the current conditions and key aspects of the Philippine services industry. Ms. Doris Ho, Philippine Services Coalition co-chair, gave a response to the presentations of both speakers and stated the need for a long-term direction for the industry and consistent follow-through to improve the competitiveness of the sector. Mr. Cris Frianeza of Philippine Chamber of Commerce and Industry moderated a discussion among the three resource persons and open forum to wrap the first session.

The second session, “Defining  Strategies for a Globally Competitive Sector”, featured National Economic Development Authority OIC-Assistant Director-General Mr. Carlos Abad Santos and Ms. Hanim Hamzah, Board of Founders member of Indonesia Services Dialogue. Mr. Abad Santos discussed the policy reforms, initiatives, and strategies the government seeks to implement to make the country’s services industry more competitive, while Ms. Hamzah talked about Indonesia’s services industry and its experience in liberalizing the sector. Mr. Alvin Juban, Game Developers Association of the Philippines President, gave his response to the discussions and shared about the need for government support in pushing for a more competititive services industry. The three resource persons participated in a discussion with open forum moderated by Makati Business Club Executive Director Mr. Peter Perfecto.

Ms. Glenda Reyes, an independent trade consultant, wrapped the substantive sessions by discussing the key provisions in the Trans-Pacific Partnership Agreement with the audience.

Drawing sector-specific issues, challenges, and reforms

img_9596

Figure 3. Breakout session for Creatives group, moderated by Mr. Daniel Enriquez and Mr. Norman Lee of DLSU-College of Saint Benilde

 Five services subsectors were identified as key growth drivers \ for the services industry and Philippine economy, and thus, were the focus in the afternoon breakout sessions. These include Professionals (engineering, architecture, accounting, legal, medical, nursing, dental, tourism, surveying professionals), Creatives (animation, gaming, and IT), Health Services and Medical Tourism, Construction and Public Utilities and Transportation and Logistics.

Participants took part in the five simultaneous focused group discussions moderated by academic experts, covering the issues and challenges facing the selected subsectors especially in the context of ongoing regional trade agreements. They were encouraged to give their views and positions on the Philippines’ participations in international trade deals, as well as what they deem should be done to improve the competitiveness of the respective subsectors.

Charting the future of the Philippine Services Coalition

Views and positions drawn from the group discussions were summarized by the moderators and reported to all the participants. Insights from the discussions will be compiled into an in-depth report to be submitted to the government for their review and future action, as they continue to craft the roadmaps and long-term plans for industries and the Philippine economy.

Outlining the next steps for the coalition at the conclusion of the conference, concurrent PSC executive director, Mr. Perfecto, said that more in-depth dialogues between the government and specific services sub-sectors will be convened to determine the bottlenecks and outline the measures needed to boost their competitiveness. The PSC  intends to participate in the discussions in the ASEAN Summit to be hosted by the Philippines in 2017, as well as continue its engagement with Asia-Pacific Services Coalition and will build a larger representation for the country’s services sector in future regional meetings.

As the coalition works on extending its reach and expanding its membership, it also plans on holding regular meetings with invited resource persons to discuss critical developments in the industry. With this, the PSC hopes to champion the policies and reforms needed to strengthen and advance the Philippine services sector on the global stage.